Who is responsible for your information?
Jet Fuel Digital is a digital agency based in Cape Town, South Africa. Questions about this policy or personal information can be sent to info@jetfueldigital.co.za.
Information we collect
When you submit an enquiry or request an audit, we may receive your name, email address, phone number, website address, service interests, location and the message you provide. Our hosting and security providers may also process basic technical information such as IP address, browser type, device information and request logs.
How we use information
- To respond to enquiries and prepare requested recommendations.
- To discuss, scope and deliver services.
- To protect the website and prevent spam or misuse.
- To meet legal, accounting and operational obligations.
- To improve the website using appropriate aggregated information.
We do not sell personal information. We do not use an enquiry to subscribe someone to unrelated marketing without an appropriate basis or permission.
Form processing and service providers
Website forms are processed through Formspree so that enquiries can be delivered to Jet Fuel Digital. Hosting, email and security providers may also process limited information on our behalf. These providers may operate in other countries and apply their own security and privacy controls.
Optional analytics
With your consent, Google Analytics 4 and Google Tag Manager help us measure visits, page navigation and completed enquiry forms. We do not send names, email addresses, phone numbers or form messages to these tools. You can reject analytics or change your choice at any time using the site’s cookie controls. See our Cookie Policyfor the identifiers and further details.
Retention and security
We retain information only for as long as it is reasonably needed for the enquiry, client relationship, legal obligations or legitimate business records. Reasonable safeguards are used, but no website or electronic transmission can be guaranteed completely secure.
Your choices and rights
Depending on the law that applies, you may ask to access, correct or delete personal information, object to certain uses or withdraw consent. Contact us using the email above. We may need to confirm your identity before completing a request.
Related information
Read our Cookie Policy and Website Terms. This policy may be updated when our website, providers or legal obligations change.